Privacy Policy & Terms of Service

Money Mind Relief Relief Counselling and Consulting Services Ltd. operating as Money Mind Relief Last updated: April 2026

A note before you read this

We built this platform for people who have already had their trust broken. We take your privacy seriously — not because we have to, but because it is the right thing to do. This policy explains exactly what we collect, why, and how we use it. Plain language, no jargon.

We will never share your information. Ever. We will never ask you for money, gift cards, or cryptocurrency. Ever.

1. WHO WE ARE

Money Mind Relief is a free psychoeducational resource for survivors of financial trauma, operated by Relief Counselling and Consulting Services Ltd., a registered business in British Columbia, Canada.

Contact: moneymindrelief@gmail.com Location: British Columbia, Canada Registered Psychologist · BC, AB & ON

This privacy policy applies to all visitors and users of moneymindrelief.com.

2. WHAT INFORMATION WE COLLECT

We collect the following personal information:

Information you give us directly:

Your name
Your email address
Your interest preferences (New Resources, Workshops & Public Events, Lunch & Learns)
Any messages you send us through our contact form

Information collected automatically:

IP address
Browser type and device information
Pages visited and time spent on the site
Cookies and session data

We collect this information when you:

Sign up for our interest list
Submit a contact form
Visit and browse our website

3. WHY WE COLLECT YOUR INFORMATION

We collect your information for the following purposes only:

To send you updates about free resources, workbooks and guides when they become available
To notify you about upcoming groups, workshops and events you expressed interest in
To respond to your enquiries and contact form submissions
To improve our website and understand how visitors use it
To comply with applicable Canadian privacy laws

We do not use your information for advertising. We do not sell your information. We do not share your information with third parties for marketing purposes.

4. HOW WE STORE YOUR INFORMATION

Our website is hosted on Wix.com. Your personal information is stored through Wix's secure data storage systems and servers. Wix acts as our data processor and stores your data on secure servers protected by industry-standard security measures.

You can read Wix's privacy policy at wix.com/about/privacy.

We retain your information for as long as necessary to provide you with updates and communications, or until you ask us to remove it.

5. COOKIES AND TRACKING

Our website uses cookies — small text files stored on your device — to help us understand how visitors use our site and to improve your experience.

We use the following tracking tools:

Wix Analytics — to understand site traffic and visitor behaviour
Facebook Pixel — to understand how visitors reach our site

You can control cookies through your browser settings at any time. Please note that disabling cookies may affect how some parts of the site function.

6. HOW WE COMMUNICATE WITH YOU

If you join our interest list, we may contact you by email to:

Notify you when free guides and workbooks become available
Share information about upcoming groups and events
Send occasional updates about Money Mind Relief

You can unsubscribe from our emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at moneymindrelief@gmail.com.

We will never contact you to ask for payment, gift cards, cryptocurrency or any financial information. If you receive a message claiming to be from Money Mind Relief asking for money — please report it to the Canadian Anti-Fraud Centre at 1-888-495-8501.

7. SHARING YOUR INFORMATION

We do not sell, trade or share your personal information with third parties except in the following limited circumstances:

Wix.com — as our website hosting platform and data processor
Legal requirements — if required by Canadian law or a court order

We will never share your information with advertisers, data brokers or any organisation for marketing purposes.

8. YOUR RIGHTS

Under Canadian privacy law (PIPEDA and BC PIPA) you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw your consent to our use of your information at any time
File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at: moneymindrelief@gmail.com

We will respond to all requests within 30 days.

9. CHILDREN AND MINORS

Our website is intended for users aged 16 and over. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have inadvertently collected information from a minor, please contact us immediately at moneymindrelief@gmail.com and we will delete it promptly.

10. UPDATES TO THIS POLICY

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will post any updates on this page with a revised date. We recommend checking this page periodically.

If we make significant changes we will notify subscribers by email.

11. CONTACT US

If you have any questions, concerns or requests regarding this privacy policy or your personal information, please contact us:

Money Mind Relief Relief Counselling and Consulting Services Ltd. Email: moneymindrelief@gmail.com British Columbia, Canada

We take all privacy enquiries seriously and will respond within 30 days.

TERMS OF SERVICE

Money Mind Relief Relief Counselling and Consulting Services Ltd. operating as Money Mind Relief Last updated: April 2026

Please read these terms carefully before using this website.

By accessing or using moneymindrelief.com you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use this website.

1. ABOUT THIS PLATFORM

Money Mind Relief is a free psychoeducational resource operated by Relief Counselling and Consulting Services Ltd., a registered business in British Columbia, Canada.

This platform provides:

Free psychoeducational self-help workbooks and guides
A curated directory of Canadian resources
Informational articles and community submissions
Interest list registration for upcoming groups and events

Money Mind Relief is not a therapy service, a crisis service, or a clinical treatment program.

2. NOT THERAPY — IMPORTANT

Please read this section carefully.

The resources, workbooks, guides, articles, group programs and all other content on this website are psychoeducational in nature. They are designed to provide information, education and self-reflection tools only.

Using this website, downloading our workbooks, joining our interest list, or participating in any group program offered through Money Mind Relief does not create a therapeutic relationship, a clinical relationship, or a professional relationship of any kind between you and Money Mind Relief, Relief Counselling and Consulting Services Ltd., Dr. Esha Kaushik-Chakraborti, or any associated clinician, student or volunteer.

Nothing on this website constitutes:

Clinical therapy or psychotherapy
Mental health treatment
Financial advice or financial planning
Legal advice
Medical advice or diagnosis

If you are experiencing a mental health crisis, please contact:

Canada Suicide Prevention Service: 1-833-456-4566 · dial 988
Crisis Text Line Canada: Text HOME to 686868
BC Crisis Line: 1-800-784-2433
Your local emergency services: 911

3. PSYCHOEDUCATIONAL GROUPS

Money Mind Relief offers free or low-cost online psychoeducational group programs facilitated by trained clinicians and practicum students.

By participating in any group program you acknowledge and agree that:

Groups are psychoeducational and not therapeutic in nature
Participation does not create a therapeutic or clinical relationship
Groups are intended for adults aged 16 and over
Groups are not a substitute for individual mental health care
Money Mind Relief reserves the right to remove any participant whose behaviour is harmful, disrespectful or disruptive to other group members
Content shared within groups is confidential and must not be recorded, shared or distributed in any form without explicit written consent from all participants

4. PAYMENTS AND FEES

Money Mind Relief does not process any payments through this website.

All free resources, workbooks and guides on this website are provided at no cost.

If you book a Lunch & Learn, clinical presentation or any paid service, payment is processed separately through Relief Counselling and Consulting Services Ltd. via our booking system. These transactions are governed by separate agreements.

We will never ask you for money, gift cards, cryptocurrency or any form of payment through this website or through unsolicited contact. If you receive a message claiming to be from Money Mind Relief requesting payment — please do not respond and report it immediately to the Canadian Anti-Fraud Centre at 1-888-495-8501.

5. FREE RESOURCES AND WORKBOOKS

All workbooks, guides and downloadable resources on this website are provided free of charge for personal, non-commercial use only.

By downloading any resource you agree that you will:

Use it for personal self-reflection and educational purposes only
Not reproduce, distribute, sell or share the content without written permission
Not present the content as your own work
Not use the content for commercial purposes

6. COMMUNITY SUBMISSIONS AND THE BULLETIN

Money Mind Relief welcomes anonymous community submissions of tips, resources and personal experiences for potential publication in The Bulletin section of this website.

By submitting content to Money Mind Relief you agree that:

You grant Money Mind Relief a non-exclusive, royalty-free licence to publish, edit and display your submission on this website
We reserve the right to review, edit, decline or remove any submission at our sole discretion
We will not publish any content that identifies individuals, contains harmful or triggering material, promotes illegal activity or violates the rights of others
Submissions are published anonymously using first and last initials only
Submitting content does not create any professional or therapeutic relationship

7. EXTERNAL LINKS

This website contains links to external websites and resources operated by third parties including government agencies, non-profit organisations and other service providers.

These links are provided for informational purposes only. Money Mind Relief:

Does not endorse or take responsibility for the content of external websites
Cannot guarantee the accuracy or availability of external resources
Is not responsible for any harm arising from your use of external websites
Verifies links regularly but cannot guarantee they will always be current

8. TECHNICAL ISSUES, DOWNLOADS AND DEVICE RESPONSIBILITY

Money Mind Relief provides downloadable resources including workbooks and guides in good faith and takes reasonable care to ensure all files are safe and free from known issues.

However by downloading any file or clicking any link on this website you acknowledge and agree that:

You download and use all files entirely at your own risk
Money Mind Relief is not responsible for any technical issues, errors or malfunctions that occur on your device as a result of downloading files from this website
Money Mind Relief is not responsible for any damage to your computer, device, software or data arising from downloading or accessing content on this website
It is your responsibility to ensure you have appropriate security software and virus protection on your device before downloading any files
Money Mind Relief is not responsible for any broken links, unavailable downloads or interrupted access to resources
External links that appear on this website lead to third-party websites over which Money Mind Relief has no control — we are not responsible for the content, safety or availability of those websites or any files downloaded from them

We recommend:

Always having up-to-date antivirus software installed on your device
Not downloading files on public or shared computers
Contacting us at moneymindrelief@gmail.com if you encounter a broken link or download issue

9. INTELLECTUAL PROPERTY

All content on this website including text, images, logos, workbooks, guides, graphics and design elements is the intellectual property of Relief Counselling and Consulting Services Ltd. operating as Money Mind Relief unless otherwise stated.

You may not reproduce, distribute, modify, publish or use any content from this website for commercial purposes without prior written permission from Money Mind Relief.

To request permission contact: moneymindrelief@gmail.com

10. DISCLAIMER OF WARRANTIES

This website and all its content are provided on an "as is" basis without warranties of any kind, either express or implied.

Money Mind Relief makes no warranties or representations that:

The website will be available at all times without interruption
The content is complete, accurate or current
The resources will be suitable for your individual circumstances
Participation in any program will result in any particular outcome
Downloads will be free from technical errors or interruptions

Results from using psychoeducational resources vary between individuals. We make no guarantees about outcomes.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Relief Counselling and Consulting Services Ltd. operating as Money Mind Relief, its directors, employees, practicum students, volunteers and associated clinicians shall not be liable for any:

Direct, indirect or consequential damages arising from your use of this website
Harm arising from reliance on psychoeducational content as a substitute for professional care
Loss or damage arising from participation in group programs
Harm arising from your use of external resources linked from this website
Damage to your device, software or data arising from downloading files from this website
Issues arising from broken links, unavailable downloads or interrupted access to resources

If you are in crisis or require immediate mental health support please contact emergency services or a crisis line immediately.

12. SCAM RECOVERY DISCLAIMER

Money Mind Relief provides psychoeducational resources only. We are not a scam recovery service and we cannot recover lost funds.

Please be aware that recovery scams specifically target people who have already experienced financial harm. Money Mind Relief will never:

Contact you unsolicited to offer financial recovery services
Ask for payment to recover lost money
Request your banking details, gift cards or cryptocurrency
Guarantee recovery of any funds

If you are contacted by anyone claiming to represent Money Mind Relief and requesting payment — please report it immediately to the Canadian Anti-Fraud Centre at 1-888-495-8501 or antifraudcentre-centreantifraude.ca.

13. GOVERNING LAW

These Terms of Service are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.

14. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with a revised date and take effect immediately upon posting.

We recommend checking this page periodically. Continued use of this website after changes are posted constitutes your acceptance of the updated terms.

15. CONTACT US

If you have any questions about these Terms of Service please contact us:

Money Mind Relief Relief Counselling and Consulting Services Ltd. Email: moneymindrelief@gmail.com British Columbia, Canada